Our Privacy Commitment

Key Definitions

Understanding the terminology used in this privacy notice is crucial to fully comprehend how your data is handled.

Personal data refers to any information that directly or indirectly identifies an individual, such as name, contact details, or identification numbers.

Processing means any operation performed on personal data, including collection, storage, use, and deletion.

User refers to any individual who accesses or utilizes the services of Aptriva for apartment purchase legal guidance.

Service encompasses the legal advisory support provided by Aptriva related to apartment purchases in Singapore.

Cookies are small data files stored on a user’s device to facilitate website functionality and user experience.

Purposes of Processing Personal Data

Your data helps us deliver and enhance Aptriva’s specialized legal consultancy effectively.

• To verify your identity during apartment purchase proceedings in compliance with Singapore laws.
• To communicate updates, legal advice, and necessary contractual information.
• To analyze service usage and improve the quality of our platform.
• To process payments and manage billing requirements securely.
• To fulfill legal and regulatory obligations applicable to property transactions.
• To respond effectively to client inquiries and requests.
• To ensure the security and integrity of Aptriva’s systems and services.
• To maintain records for auditing and compliance purposes.

Legal Bases for Processing

Aptriva processes personal data based on applicable legal grounds to maintain transparency and legitimacy.

• Consent provided voluntarily by users when submitting their data.
• Execution of a contract related to apartment purchase legal services.
• Compliance with statutory and regulatory obligations under Singapore law.
• Legitimate interests pursued by Aptriva to provide efficient and secure services.

Compliance with GDPR Principles

Where GDPR applies, Aptriva adheres to principles protecting user privacy and data protection rights.

• Lawfulness, fairness, and transparency in data processing activities.
• Purpose limitation ensuring data is collected for explicit reasons only.
• Data minimization limiting collection to what is strictly necessary.
• Accuracy by keeping personal data up to date and correct.
• Storage limitation by retaining data only as long as needed.
• Integrity and confidentiality to protect data against unauthorized access.

Cookie Policy

Aptriva uses cookies to enhance navigation, analyze site usage, and facilitate legal consultation services.

Cookies include session cookies, persistent cookies, and third-party cookies enabling functional and analytical purposes.

We categorize cookies as necessary, preference, statistics, and marketing types to improve user experience responsibly.

Users may adjust cookie preferences through their browser settings or via in-site controls offered by Aptriva.

For full details on cookie usage, please visit Aptriva’s dedicated Cookie Policy page.

Sharing of Personal Data

Data may be shared selectively with partners and authorities strictly for service delivery and compliance.

• Legal firms and consultants assisting in the apartment purchase process.
• Payment service providers to facilitate transaction handling.
• Regulatory bodies as required under Singapore law for verification and reporting.
• Technology providers supporting Aptriva’s service infrastructure.
• Auditors and compliance officers reviewing adherence to standards.
• Authorities for detecting or preventing fraud or illegal activities.

International Data Transfers

Aptriva ensures that any transfer of personal data outside Singapore complies with legal safeguards to maintain protection levels consistent with local regulations.

Such safeguards include contractual clauses, adherence to recognized privacy frameworks, and cooperating only with partners committed to data protection standards.

Data Retention Policy

Personal data is retained only for the duration necessary to fulfill service, legal, or regulatory requirements.

Account information related to apartment purchase legal guidance is retained as long as the client relationship is active and subsequently archived in accordance with retention schedules.

Communications and messages are stored temporarily to resolve inquiries and provide support, then securely deleted once no longer needed.

System logs and operational data are preserved for a limited period to monitor service quality and security incidents.

Data is securely deleted or anonymized after the expiration of retention periods unless legal obligations require otherwise.

Data Security Measures

Aptriva implements multiple safeguards including encryption, access controls, and secure protocols to protect personal data against unauthorized access, alteration, disclosure, or destruction.

• Use of HTTPS and secure socket layers to encrypt data transmission.
• Role-based access control limiting data access to authorized personnel only.
• Regular security audits and system updates to address vulnerabilities.

User Rights Regarding Personal Data

Users may exercise their rights at any time to manage how Aptriva processes their personal data.

• Right to access views of personal data held by Aptriva.
• Right to request corrections of inaccurate or incomplete data.
• Right to request deletion or restriction of data processing under certain conditions.
• Right to object to data processing for direct marketing or other legitimate interests.
• Right to data portability where applicable.
• Right to withdraw consent at any time without affecting previous processing.
• Right to lodge a complaint with a supervisory authority if data protection concerns arise.
• Right to receive transparent and clear information about data processing activities.

How to Submit a Rights Request

To exercise your privacy rights or submit any data protection queries, please contact Aptriva’s Data Protection Officer via our official address at 8 Penjuru Road, Singapore, 609123 or through the contact form on aptriva.info.

contact@aptriva.info

Aptriva strives to respond to all privacy rights requests promptly, typically within 30 days from receipt. In some cases, additional time may be required, with notification provided as necessary.